Delete your Vaquita account

You can delete your account yourself at any time, in the app or on the web. If you can't, email us and we will do it for you.

In the app

Open Vaquita and go to Profile.
Tap Delete account.
Confirm. Your account is deleted immediately.

On the web

Open the link of any gift you're in.
Scroll to the account section at the bottom.
Tap Delete my account and confirm. Your account is deleted immediately.

By email

Write to support@frusoft.dev with the subject "Delete my account". Send it from the email address linked to your Vaquita account, or include your name in Vaquita and the link of a gift you're in so we can find your account. We delete it within 30 days.

What is deleted

Your profile and display name.
Your payment details.
Your saved birthdays.
Your push notification tokens and your product usage events.
The transfer screenshots you uploaded.
Your membership in gifts that are still open. If you organize one, the organizer role passes to another member.
Gifts where you were the only member.
Your sign-in account.

What stays

In gifts that were already bought or finished, your name is replaced with "Deleted user". The record of who paid stays, so the other members' payments remain correct.
If you volunteered to buy a gift that hasn't been bought yet, you step down and someone else can take it. In gifts already bought, your payment details are removed and your name becomes “Deleted user”.
Firebase's managed backups are rolling, so deleted data disappears from them after a limited period.